Returns & Exchanges
Due to the perishable nature of our fresh-baked goods, we are unable to accept returns; however, we are committed to ensuring your satisfaction and will replace or refund any order that does not arrive in perfect condition.
Return Process
- 1.Inspect Your Order
Upon delivery, please immediately inspect your package to ensure all items are present and have arrived in the delicious condition you expect from Magnolia Bakery.
- 2.Capture Photos
If your order was damaged during transit or is incorrect, please take clear photos of the products and the shipping packaging to help us resolve the issue swiftly.
- 3.Contact Customer Support
Reach out to our team within 24 hours of delivery at hello@magnoliabakery.com with your order number and the photos of your shipment.
- 4.Resolution Process
Our team will review your claim and, if approved, will arrange for a fresh replacement shipment or a full refund to your original payment method.